Current availability
Handyfolio is operated by KKSDev. Public Pro subscriptions and checkout are not currently available. We are not accepting subscription payments, and selecting a plan or opening an upgrade dialog does not charge you or change your account.
This policy describes the refund and cancellation terms we intend to apply when paid Pro subscriptions become available. The Pricing page identifies prices and features. Final prices, taxes, the billing period and the applicable terms will be shown before you make a purchase.
First-payment refunds
When paid Pro subscriptions become available, you may request a full refund of your first subscription payment within 14 calendar days of that payment. Contact hello@kksdev.com using the email associated with your purchase and include the order reference if available. Do not send card numbers, passwords or CV contents.
This refund policy does not promise a refund for every later renewal or for an unused portion of a billing period. We will review duplicate charges, billing errors, access failures and any additional rights you have under applicable consumer law or the payment provider’s terms. Those rights are not limited by this policy.
Cancelling future renewals
When recurring subscriptions are enabled, you will be able to cancel future renewals using the billing provider’s customer portal linked from your purchase receipt, or by contacting hello@kksdev.com for help. Cancellation normally takes effect at the end of the paid billing period, and prevents further renewals. A yearly subscription is a single payment for a 12-month period, not a monthly payment arrangement.
Cancelling a subscription does not itself request a refund. If you want a refund, make a refund request as well. Do not rely on deleting your account to cancel billing; cancel the subscription first or contact support. If a payment is refunded, the corresponding paid access may end when the refund is processed.
Payment-provider processing
If your purchase is processed by Paddle, you may also request billing assistance or a refund through the link in your receipt or Paddle’s buyer support. Paddle’s buyer terms and refund policy apply to transactions it processes, alongside any mandatory consumer rights.
We will not ask you to pay outside the checkout for a refund. Approved refunds are returned through the original payment provider, normally to the original payment method where supported. Your bank or payment provider controls when the refund appears in your account; we cannot promise an exact posting date.
Free tools and voluntary support
Free tools do not have a purchase price to refund. A voluntary Ko-fi tip is separate from a Pro subscription and does not purchase Pro access. Ko-fi and its payment providers have their own transaction terms; contact us if you need help identifying a support payment.
Changes and contact
For questions or billing concerns, contact KKSDev at hello@kksdev.com. Please keep your purchase receipt. We will publish any policy changes before enabling paid checkout, and changes will not remove rights that applied to an earlier purchase.